Billings and Payments for e27 Pro Membership Subscriptions

Optimatic Pte Ltd shall collect in advance and charge customers for the use of the e27 Pro membership subscription service based on the invoiced amounts. All services rendered are non-refundable. Once a customer selects a subscription plan and provides the relevant billing information, Optimatic Pte Ltd will charge the full amount of the subscription plan with the first payment due upon acceptance and agreement to the contract. 

All subscriptions, whether monthly, yearly, or 2-year plans will renew automatically on their due renewal date according to the date of purchase until officially cancelled. Customers may cancel at any point in time by following the instructions here.

Customers will receive an email from Optimatic Pte Ltd upon the cancellation of the subscription to confirm that the subscription has been cancelled.

No refunds or credits for partial quarters, years of service will be refunded to a customer upon cancellation. 

Optimatic Pte Ltd reserves the right to refuse/cancel a subscription to any of the services bought from e27.co.