e27 Knowledge Base

• Guide to updating Fundraising Information
• How do I create a company or startup profile?
• How do I get a verified badge for my Investor profile?
• How do I edit my personal profile?
• How do I change my contact email?
• Can I create a company user account instead?
• I don't remember authorising or creating this company profile, why does it exist?
• I have just gotten Pro, what should I do now?
• How do I signup for an e27 account?
• How do I delete or cancel my e27 account?

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• Do I need to be a startup to be a Pro member?
• How is an e27 Pro membership different from my free e27 membership?
• I’m not based in Southeast Asia, can I still be a Pro member?
• Will my Pro membership be auto-renewed every year?
• Do you have options for group or bulk memberships?
• How do I cancel my trial subscription?
• Why am I not receiving Pro emails from e27?
• Can I transfer ownership of the Pro Account to a colleague?
• How do I upgrade my subscription to annual or two-year plan?
• How do I cancel my membership?

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• How does e27 Connect work?
• How do I send Connect requests to Investors?
• I'm a startup, what is e27 Connect?
• Does e27 KYC investors who participate in e27 Connect?
• Is there a guarantee for investors to say Yes to connect request?
• Am I allowed to resend connection requests to investors that rejected my connection requests in the previous e27 Connect?
• I'm an investor, how does Connection Manager work?
• How many investors can I connect with?
• What do I need to do after sending out my connection requests?
• I'm an investor, how do I join e27 Connect?

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• Discussions with investors
• What is important to an investor? Hear from the investors themselves!
• How to create the best pitch deck
• Good to knows before embarking on your fundraising journey
• Motivations during your fundraising journey
• How others are navigating through tough times
• Learn more from other Pro members
• Thoughts from Investors
• Finding the right investors
• Post fundraising

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• I want to receive Ecosystem Roundups on my company email account, how can I do so?
• How frequent are the Ecosystem Roundups sent out?
• What is Ecosystem Roundup?
• I have successfully changed my contact email, but I'm still not receiving the Ecosystem Roundups. What should I do?
• Who can receive the Ecosystem Roundups?

• I am PR executive. How can I create a profile for my client?
• What should I write about?
• What is the e27 Contributor Programme?
• Is there a word limit?
• Why was my contribution rejected?
• What will I gain by being a contributor?
• Will my article be shared in the e27 newsletter?
• How long does it take to publish my post?
• How will I know my article is published?
• What if my article is longer than 1300 words?

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• Is there a limitation on number of connections I can send for trial account?
• Do I need to be a startup to be a Pro member?
• Am I able to utilize all Pro benefits if I am on a trial subscription?
• Will my Pro membership be auto-renewed every year?
• I’m not based in Southeast Asia, can I still be a Pro member?