How do I cancel my trial subscription?
Cancelling your trial subscription is the same as cancelling your plan
Here's how you can do it
- Go to "My Profile"
- Click on "Edit"
- Click on "Membership" to view your membership details
In the box labelled Your Membership Plan, the following details is made available to you:
- Trial period start date
- Trial period end date
- Days left in trial period
Cancellation should be done before the trial ends. Otherwise, you are automatically billed for a the plan specified at the start of the trial. (if you wish to upgrade to an annual or 2 year plan, please let us know via memberships@e27.co)
- Click on "Cancel Plan"
- Help us improve e27 Pro by selecting the most appropriate reason for cancelling: